Privacy Policy

A legal disclaimer

Privacy Statement

Insulation Removal is part of the UIV Limited T/A Premier Solutions group. (“we”, “us”, “our”) respects your privacy and manages personal information in accordance with the New Zealand Privacy Act 2020 and Privacy Amendment Act 2025.

What We Collect

We may collect:

Name and contact details
Property and job-related information
Enquiry and booking details
Payment information
Website usage data (cookies/analytics)

How We Collect It

We collect information when you:

Contact us or submit a form
Request a quote or service
Use our website
Are referred to us by a third party (e.g. builder, property manager, or partner)

Why We Collect It

We use your information to:

Provide insulation removal and related services
Prepare quotes and manage bookings
Communicate with you
Process payments
Improve our services
Meet legal obligations

Information from Third Parties (IPP3A)

From 1 May 2026, if we receive your personal information from a third party, we will take reasonable steps to notify you. This includes:

What information we received
Why we have it
Who we may share it with
Your right to access or correct it

This may apply where your details come from builders, property managers, or referral partners.

We may not notify you where:

You already know about the collection
The information is not identifiable
It is not reasonably practicable to contact you

Sharing Your Information

We do not sell your data. We may share it with:

Staff and contractors to complete your job
Service providers (e.g. accounting, payment systems)
Authorities if required by law

Storage and Security

We take reasonable steps to keep your information secure, including using trusted systems and limiting access.

Cookies

Our website may use cookies to improve performance and user experience. You can disable cookies in your browser.

Your Rights

You can request access to, or correction of, your personal information at any time.

Privacy Breaches

If a serious privacy breach occurs, we will notify affected individuals and the Privacy Commissioner as required by law.

Contact

Insulation removal
Email: info@insulationremoval.co.nz
Phone: 027 286 0455
Website: www.insulationremoval.co.nz